Fully Remote Sales Support Specialist (Promotional Product Industry)

Join Delegate CX as a Fully Remote Sales Support Specialist and play a pivotal role in supporting our US-based clients in the dynamic promotional product industry. This is a fantastic opportunity for motivated professionals in Bali to work remotely while contributing to a global team. Based in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung, you'll have the flexibility to work from anywhere in Bali while making a significant impact on our clients' success.

As a Sales Support Specialist, you'll be the bridge between our clients and our team, ensuring seamless communication and coordination. You'll handle various tasks, from order processing and inventory management to client inquiries and follow-ups. This role is perfect for those who thrive in a fast-paced environment and are eager to grow their skills in the promotional product industry.

📋 Tanggung Jawab Pekerjaan

• Assist US-based clients with order processing and inventory management using our proprietary CRM system.
• Coordinate with our team to ensure timely delivery of promotional products to clients.
• Handle client inquiries and provide timely, accurate responses.
• Assist with market research and competitor analysis to support our sales team.
• Prepare and present reports on sales performance and market trends.
• Collaborate with our marketing team to develop and implement promotional strategies.
• Stay updated with industry trends and best practices in the promotional product industry.
• Contribute to the continuous improvement of our sales processes and systems.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum 2 years of experience in a sales support or customer service role, preferably in the promotional product industry.
• Proficient in using CRM software, such as Salesforce or HubSpot.
• Excellent written and verbal communication skills in English.
• Strong organizational skills with the ability to manage multiple tasks and deadlines.
• Familiarity with inventory management systems and e-commerce platforms.
• Ability to work independently and as part of a remote team.
• Passion for the promotional product industry and a commitment to delivering exceptional customer service.

🛠️ Keahlian

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