Assistant Club Manager - Fitness & Member Experience Leader

Join Anytime Fitness, the world’s largest 24/7 fitness franchise, as our Assistant Club Manager in the vibrant heart of Canggu, Bali! This is your chance to lead a dynamic team, drive member satisfaction, and shape the future of fitness in one of the most beautiful destinations in the world. At Anytime Fitness Canggu, we are not just a gym; we are a community hub where health, wellness, and fun collide. As an Assistant Club Manager, you will play a pivotal role in ensuring our members have an exceptional experience every time they visit.

In this role, you will be responsible for overseeing daily operations, managing a team of 10-15 employees, and implementing strategies to enhance member engagement. You will work closely with our general manager to drive club performance and ensure we meet and exceed industry standards. Our Canggu location is known for its stunning surroundings and diverse clientele, offering a unique opportunity to make a significant impact in a dynamic and growing market.

📋 Tanggung Jawab Pekerjaan

• Oversee daily operations and ensure smooth running of the fitness center.
• Manage a team of 10-15 employees, including personal trainers, front desk staff, and maintenance personnel.
• Implement and monitor member engagement strategies to enhance satisfaction and retention.
• Conduct regular member feedback sessions to identify areas for improvement.
• Ensure compliance with health and safety regulations and industry standards.
• Collaborate with the general manager to develop and execute club-wide initiatives.
• Monitor and report on key performance indicators (KPIs) related to member satisfaction and operational efficiency.
• Lead and participate in team meetings to discuss operational challenges and solutions.

🎓 Kualifikasi & Syarat

• Bachelor’s degree in Business Administration, Hotel Management, or a related field.
• Minimum of 3 years of experience in a leadership or management role within the fitness or hospitality industry.
• Proven experience in managing teams and driving operational excellence.
• Strong understanding of fitness industry trends and best practices.
• Excellent communication and interpersonal skills.
• Proficiency in using Microsoft Office Suite (Excel, Word, PowerPoint).
• Certification in fitness management or a related field is a plus.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.

🛠️ Keahlian

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